Terms of services

These Terms of Service apply to all persons using MBchess.com and its affiliate websites (hereinafter referred to as MBchess.com).

Information or data published on this website, except for the following Terms of Service, are not deemed to be a legal act leading to formation of a legal relationship between the Operator and the User, unless in individual cases expressly stipulated otherwise.

The Operator is the only person who is entitled to decide on changes, removal or amendment of this website or any part of it.

The Terms of Service of MBchess.com become valid and effective as from the days of their publication and the Operator is the only person who is entitled to change or amend these Terms of Service.

These Terms of Service were executed in English language. In case of any conflict between any translated version and the English version hereof, the English version prevails.

Exclusion and Limitation of Liability:

The Operator is not liable for accuracy and integrity of information included in this website. The Operator may change any data any time and is not liable for any loss or damage arising to Users in connection with use of this website.

The Operator is further not liable for availability or any content of external websites that may be visited through this website. The Operator is also not liable for any advertisements or any other form of promotion carried out by any third party through this website.

The Operator is not liable for any content of messages exchanged among Users of certain parts of this website (especially Discussion Forum) and reserves the right to remove any message containing any information that may be considered unlawful, harmful, abusive, defamatory, vulgar, obscene or otherwise unacceptable. The Operator reserves the right to delete defamatory, harmful, abusive or vulgar usernames.

Rights and Obligations of the User:

The User declares and warrants that:

has full legal capacity, especially from the age point of view,

has become familiar with these Terms of Service prior to commencement of use of MBchess.com and that he understands and fully agrees herewith.

The User may not use MBchess.com in contrary herewith or with applicable legal regulations of the India.

The User may not use MBchess.com or its part for commercial purposes in a way capable to cause damage to MBchess.com or other users, especially:

to collect or store user names and/or passwords of other users,

to misuse, block, modify or change any part of MBchess.com,

to intervene by any means in the content or technical base of MBchess.com.

Purchases:

The Game is available for purchase on mbchess.com as real points to play chess for real money. The currently supported payment method PayPal from web and cashfree from android app. Through PayPal and cashfree it’s also possible to pay without an account, with Visa, Mastercard, Amex or Discover. The credit card payments are processed by leaders in electronic payments. We do not have access to, store, transmit or process your card info – everything is handled by the payment processor. We are PCI DDS3 compliant. If you pay with your card, the name on the bank statement will be “MBCHESS” or similar, depending on the bank. If you pay with your card via PayPal, the name on the bank statement will be “PAYPAL*MBCHESS”.

Upon completion of a purchase, customers receive real points in their mbchess.com account immediate and user will get email confirmation as well. Sometimes may occure technical issues but mbchess.com is not liable for any loss but we will try to provide best our service to our users. For any help & support users may contact us at support@mbchess.com or users can raise ticket from user's account.

Payment:

Earned prices by players can withdraw their earned real points into their paypal account and transfer payment charges may be deduct from withdrawal request if applicable and remaining payment will be processed. At this moment we process payment only via by paypal but very soon we will be process payment through bank transfer but there transfer charges may applicable if any.

RETURN, REFUND & CANCELLATION POLICY

If deposited payment not used to play to play chess game by user then applicable

If player added money through any payment gateway we have integrated and amount is not used to our services such as playing chess games or tournaments then payment can be refund but player need to send email at billing@mbchess.com or support@mbchess.com then refund process will be processed and it will take time as per payment gateway terms policy.

withdraw options:

To withdraw payment from your winning amount can be processed through paypal account or bank transfer only. If we add any another option to withdraw payment then we will notify to our players and players also can see any additional option to withdraw payment. The withdraw payment process it may take approx 3 - 5 business days to credit in your bank account, and international bank transfer will take approx 5 - 7 working days. And if any technical issues accurred then might it will delay and depends the actual problem.

Security:

We use analytical software system to observe all games, if any player doing cheating with another players then their account will be terminated immediate without notification and that cheated amount will not be transfered to cheater. won real amount by cheating will be reverted to respected players. No one player can use any chess engine while playing game or can not do any illegal activity which are part of cheating or rules against. If such activity we found then immediate action will be taken. If any player see the illegal activity then let us know immediate to take action, for any support email us support@mbchess.com and mbchess.com reserves all rights for security.

Our Policy for the cancellation and refund will be as follows:

1. Return and Cancellation Policy

For Cancellations please contact us at help@mbchess.com. We do not cancel registrations once entered, however, in case of exceptional circumstances wherein the fault may lie with the payment gateway or from our side, we will cancel your participation on request and refund the money to you within a reasonable amount of time.

In case we cancel your participation at any tournament as a result of this, we will return your participation fee to you within a reasonable amount of time for you to redeem the same by playing other tournaments on mbchess.com

No other cancellations will be made by mbchess.com

2. Refund Policy

We will try our best to create the best user experience for our users.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payments made through a payment gateway, payments refund will be made to the same account.

3. Deposits

1. In order to comply with extant law relating to deposit regulations, please note that the user must withdraw any idle balance lying in their ‘Winnings Wallet’ within 365 days of having won that amount. Similarly, users must use any money in their ‘Deposit Cash Wallet’ within 365 days. If not, the said amounts will have to be forfeited.

Game Logic:

We are providing basic chess game logic to understand players from world wide. We are trying to develop best chess game logic and provide chess in more varients worldwide.

Currency & Points:

At this moment we use only one currency that is Indian Rupees (INR) in our chess game, so if players will add real points in Indian Rupees only and one real point will be considered as one INR. And same Indian Currency will be processed to add real points and withdraw real points.

Technical Problems:

We are trying to provide best quality gaming platform to our chess players. We provide real time multiplayer turn based game to play chess game online with another players. players can bet with another online players to play chess for real money online and if opponent accept your invite then both players can play for real money. We will charge commission from winning amount of players for manage, support and develop chess gaming platform. If any technical problem comes at the time of playing chess game for free or for real money then mbchess.com will not liable for any player's loss or any kind of damage. But we will provide our best service to resolve any technical problem as soon as.

Privacy Statement:

MBChess is committed to protecting your personal information when you are using MBChess's services.

This Privacy Policy relates to our use of any personal information you provide to us through the MBChess.com websites. Any comments about this document, or MBChess's policy, please write to: privacy@MBChess.com

Registration:

Some of MBChess's services are only available after registration. While registering at MBChess.com, user has to provide a user name with password and an email address. Users can provide additional personal information about themselves, and have the choice to make these data public, or only available to MBChess . MBChess uses these data only to create statistics, analyse trends. If you do not wish your information to be used in this way, do not add these information.

Security:

Some of MBChess's services are only available after adding real money, it might be necessary to provide some personal information. These data (card numbers, etc.) are encrypted and are protected with the best encryption software in the industry - SSL. MBChess does not store credit card data in any form.

IP addresses:

IP addresses and other anonymous client information are logged. We can use these data for creating statistics, analysing trends, prevent/investigate abuse, etc.

Safeguarding Your Personal Information:

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. MBChess does not rent, sell, or share these personal information described above about you except when responding to court orders, legal process, or to establish or exercise our legal rights or defend against legal claims. MBChess can also share personal data in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of MBChess's terms of use, or as otherwise required by law.

Cookies:

We use cookies to passively collect demographic information, personalize your experience on our site and monitor advertisements and other activities. Cookies are small files downloaded to your computer to track movements within web sites. Usage of a cookie is in no way linked to any personally identifiable information while on our site.

mbchess.com keep reserve rights to modify, change any terms, policy.

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